Pitco Pitco is the industry leader in fryers and oil management. For more than 100 years Pitco has been producing quality, long-lasting frying solutions and is first to the market with the newest technology. Pitco manages to meet the needs of small businesses and large chains alike, making Pitco the most recognized fryer brand in the world. Pitco fryers are made to last the test of time, and help produce the highest quality in fried foods all while managing oil costs as efficiently as possible. Innovative and advanced features create an Integrated Oil Management system. Reduced oil volume, auto filtration, infinity touch control, and the SOS SmartOil sensor work in unison to provide measurable cost savings and noticeably improved food quality. Controls offer data capture capability, multi-language menus, and on-demand, how-to video storage. All are designed to educate your team on the proper Integrated Oil Management processes. Call For Service Manufacturer Site

Broaster E-Series 18G Pressure Fryer Features Up to 25% gas energy savings Up to 4x more days of useful oil life 15-30 minutes of labor savings per day Highest energy efficiency in pressure fryer category One-touch cook cycle Automatic controlled pressure release On board oil replenishment Automatic oil filtration between cook cycles Advanced microprocessor controller Contact Sales Spec Sheet Interested in Equipment? Call our team today at 1-800-383-5678

Stera-Sheen Green Label is a versatile 3-in-1 solution that cleans, sanitizes, and removes milkstone from various food and beverage equipment. Its non-corrosive formula ensures thorough cleaning without damaging metal, plastic, glass, or rubber components, thereby extending the lifespan of machinery. Regular use helps maintain food safety standards and enhances product quality by preventing residue buildup. More Details Stera-Sheen Grill Cleaner is a highly effective solution designed to clean hot surfaces like flat grills, 2-sided grills, and griddles with minimal effort. Its thick formula removes stubborn residues like carbon, grease, rust, and calcium in a single application without requiring a full shutdown. Regular use ensures a clean, even cooking surface, enhancing food safety, product quality, and customer experience. More Details

Bluezone Bluezone by Middleby is a patented, advanced technology for indoor air purification. Middleby recently entered into an exclusive licensing agreement and made an investment in Bluezone Products Inc., the developer of the no-filter air purification system used by the U.S. military that destroys 99.9995% of viruses and other indoor contaminants such as bacteria, mold and gases that impact indoor air quality. Call For Service Manufacturer Site

Evo Evo's high‐performance equipment includes the game‐changing EVent® ventless griddle, the Affinity front‐of‐house presentation cooktop, the Centric 20E indoor action station and the Professional Wheeled Cart for outdoor catering. All are designed and manufactured in the USA and have been recognized by operators and chefs for the quality craftsmanship and cooking consistency. The Evo EVent® was awarded the 2015 Kitchen Innovation Award by the National Restaurant Association. The patented EVent® ventless cooking station is designed for front‐of‐house cooking for restaurants, sports arenas, cafeterias, convention centers, resorts, grocery stores and foodservice operators. The EVent® includes a high‐efficiency electric griddle integrated with a ventilation system that extracts air across the griddle surface through a series of filters including an electrostatic precipitator that removes smoke and grease particulates before exhausting clean air. Now you can position the cooktop anywhere, you are no longer constrained or restricted by overhead hoods or air systems. Evo was founded by innovative food people with a passion for cooking and entertaining. As a cooking appliance manufacturer, it’s Evo's love of connecting people around food that guides everything they do. Since 2001, they have designed and built a full line of front‐of‐house foodservice cooking equipment and luxury residential appliances that are exceptionally energy‐efficient for both indoor and outdoor use. Call For Service Manufacturer Site

RMD Is Hiring a Customer Service Representative About the job Help us bring Joy to people. That’s really what we do. The equipment and products we sell and service help our customers bring a smile to their clients. Rocky Mountains Distributing (RMD) is a full-service provider and distributor for industry leading restaurant equipment manufacturers including the exclusive distributor for Taylor Company including equipment, parts, and service for all Taylor Restaurant equipment. World class equipment including Soft Serve Ice Cream, Shake, Frozen Yogurt, Smoothies, Gelato, Custard, Frozen Beverage, and Commercial Grills. RMD also handles sales, service, distribution, and installation for other manufacturing lines including TurboChef, Blodgett, Pitco, Concordia, Broaster, Flavor Burst and Zumex Juice machines. We work with a wide variety of food service establishments finding the right equipment solutions and avenues to be more profitable for our customers. Our Customer Service philosophy and personal stake in our associates are what sets us apart from the competition. We are growing our team and currently looking for someone who embraces our core values. Someone who is Hungry, Customer-Focused, who can be a part of a Team and someone who exudes Spark. Responsibilities and Duties The Customer Service Representative is responsible assisting our customers by routing Field Service Technicians to various service calls providing quick and efficient response times to clients in the commercial kitchen equipment environment. CSR operates in a manner that maximizes efficiency and productivity while delivering “Plus One” service. This position is a principal contact to our customer and group of Service Technicians within our specific geographic markets and corresponding territories. In a nutshell to perform as a CSR, you are a self-starter with an entrepreneurial spirit who is driven by earning the right for more work with a client. You enjoy owning and developing the working relationships with clients and ensuring the rest of the RMD delivery team appreciates their point of view and desire to improve their business. As a veteran of this industry, you have a few war stories to demonstrate you understand the orchestration of many energies and desires to bring sound and creative ideas that create business value for our clients. While you can juggle chaos, you can also temper it, organize it, and create a sense of calm for all involved. Your objectives: Answer and direct incoming phone calls, providing world-class phone, email and text support to service technicians, manufacturers, and customers. Respond promptly and professionally to customer emails, ensuring clear, concise, and helpful communication. Handle general phone inquiries with efficiency and professionalism, offering exceptional phone support. Assist, when necessary the Routing of Field Service Technicians to various service calls, ensuring quick and efficient response times for the customer and manufacturers we serve. Operate in a manner that maximizes efficiency and productivity while delivering “Plus One” service. Perform as a self-starter with an entrepreneurial spirit, driven by earning the right for more work with a client. Own and develop working relationships with clients, ensuring the RMD delivery team appreciates their point of view and desire to improve their business. Demonstrate industry expertise with stories that showcase your ability to manage and coordinate various tasks and create business value for clients. Juggle chaos while organizing and creating a sense of calm for all involved. Answering phones and other related communication mediums used to receive service-based calls and efficiently and effectively dispatching technicians ensuring prompt response times. Learn the ins and outs of our resourcing tools, Southware and ATLAS. Bilingual highly preferred. Effectively communicate verbally and written in English is required. Qualifications and Skills Demonstrates a genuine passion for serving others, ensuring every customer interaction is handled with care and empathy. Courageous, passionate, internally motivated, driven, empathetic, kind, uncompromising, responsive, respectful, transparent, collaborative, coachable, positive, innovative and respectful. Possesses a strong commitment to providing outstanding service, going above and beyond to meet the needs and expectations of customers and colleagues. Embrace a team attitude with exceptional customer relationship skills via multiple communication platforms. Self-starter capable of working with minimal oversight, with a willingness to learn and grow through provided training. Detailed, organized, and driven with a sense of urgency and a positive, collaborative attitude. Ability to embrace corporate cultural core values. Pass a background check and drug screen. High School diploma or equivalent. Legally authorized to work in the U.S. Manage work in progress, proactively handling all open service orders, including those requiring specific parts, service, installation, and preventative maintenance. Create and foster internal and external customer relationships. Review and resolve escalated service issues, finding unique and repeatable solutions. Present with conviction and persuasion, responding to challenges in real-time. Remain effective under pressure, often being the “calm in the storm.” Contribute to clients and RMD within a fast-paced environment. Exhibit excellent communication skills, with a commitment to continuous improvement. Solve dynamic situations to make forward progress. Excel in time management and organizational skills, recognized by others. Willing to go the extra mile, including some evening and weekend work. Hold an internal passion for continuous learning, seeking counsel, mentorship, and feedback. You know how to own the room, present with conviction and persuasion and can respond to challenges in real-time. You see the strength in being diligent about details and relentless follow up. You’d say you’re a rock star in time management and organizational skills – and others would agree. Preferred Qualifications Bachelor's degree or similar educational background is preferred, demonstrating a commitment to continuous learning and professional development Ability to learn unique and proprietary software. Experience with Microsoft SharePoint and Microsoft OneDrive. Knowledge of the commercial and restaurant environments. Ability to juggle and prioritize with strong organizational and time management skills. Ability to work independently with minimal direct supervision. Excellent verbal and written communication skills in English. A second language would be a plus. High-level experience in a Office 365 Microsoft Windows based environment. High-level experience in Microsoft Excel including Pivot tables and Power Pivot. Benefits: 401(k) / 401(k) matching Dental insurance Disability insurance Employee discount Health insurance / Life insurance Paid time off Vision insurance Experience: Multi-line phone systems: 2 years (Required) Phone etiquette: 2 years (Preferred) Customer Service: 2 years (Required) Apply on Indeed

Slush Machines Taylor 340 Frozen Uncarbonated Beverage Freezer Single Flavor View Taylor 428 Frozen Beverage Freezer Single Flavor View Taylor C300 Frozen Carbonated Beverage Freezer Multi Flavor View Taylor RD30 Frozen Uncarbonated Beverage Dispenser Single Flavor View Icetro SSM-52 Slush Machine Multi Flavor View Taylor Model 342 Frozen Uncarbonated Beverage Freezer Multi Flavor View Taylor 430 Frozen Beverage Freezer Single Flavor View Taylor C302 Frozen Carbonated Beverage Freezer Multi Flavor View Icetro SSM-180 Slush Machine Single Flavor View Taylor 349 Frozen Carbonated Beverage Freezer Multi Flavor View Taylor 432 Frozen Uncarbonated Beverage Freezer Multi Flavor View Taylor C303 Frozen Carbonated Beverage Freezer Multi Flavor View Icetro SSM-280 Slush Machine Multi Flavor View Taylor 390 Frozen Uncarbonated Beverage Freezer Single Flavor View Taylor C393 Frozen Carbonated Beverage Freezer Multi Flavor View Taylor C314 Frozen Carbonated Beverage Freezer Multi Flavor View Icetro SSM-420 Slush Machine Multi Flavor View Have Equipment Questions, Fill Out Our Form Below First name* Last name* Email* Phone* Company name* Zip Code of where your business is located?* Equipment You're Interested In* Submit Interested in Equipment? Call our team today at 1-800-383-5678

IM-2000-WC (WH) 48" Wide, WC Full Cube, WH Half Cube Features 48" Wide, WC Full Cube, WH Half Cube Water-cooled Up to 2006 lbs production capacity (70°F air/50°F water, 24 Hours) 304 stainless-steel exterior Contact Sales Spec Sheet Interested in Equipment? Call our team today at 1-800-383-5678

Service & Parts McCormack Distributing prides itself on its premier repair services, available 7 days a week, 365 days a year, through our dedicated professional service department. All our Taylor Company factory-certified technicians undergo rigorous factory training and hold refrigeration certification, guaranteeing expertise in every repair job. Continuous training initiatives are integral to our commitment to excellence, ensuring our technicians stay abreast of the latest advancements in the field. Our management team diligently evaluates each technician's performance on a weekly basis, ensuring consistently high-quality service. Equipped with cutting-edge digital technology, our dispatch office maintains seamless communication with our field service technicians, enabling swift response times. Our team of professionally trained technicians is readily available for remote assistance and after-hours support, ensuring minimal downtime for your operations. For emergency service or telephone troubleshooting, simply dial our dedicated hotline at 800-383-5678, and our experts will swiftly address your concerns. Each of our service vehicles is stocked with a comprehensive inventory of replacement parts, replenished daily, to ensure swift and efficient repairs on-site. Our parts department boasts factory-trained professionals equipped with cutting-edge computer and communication tools, ensuring swift access to precise stock information and meticulous inventory control. With over $1.5 million in spare parts and thousands of SKUs, our department ensures comprehensive stock availability. Furthermore, our genuine parts are replenished daily, guaranteeing uninterrupted service and optimal performance. To Order Parts or Need Service Call 800.383.5678 What We Offer 24/7 On-Call Service Our dedicated team is available round the clock to address any concerns or issues you may encounter. Autoship Program Simplify maintenance with our quarterly Autoship program, delivering essential replacement parts right to your doorstep, backed by easy installation guidance from our experts. Equipment Refurbishing Our expert technicians refurbish your equipment with genuine parts, increasing efficiency and profitability. Tune Up Kits Care for your machine with our tune-up kits, replacing worn components for peak performance. Regular maintenance prevents damage to the beater motor, compressor, and other vital parts. Local Parts Availability Whether you prefer shipping or local pickup, our extensive warehouse stocks genuine parts, ensuring minimal downtime for your operations. Brush Butler Cleaning Let us handle the upkeep on your heat treatment equipment! Enroll in our Brush Butler Cleaning program and choose from customizable cleaning packages, ensuring optimal performance and longevity for your equipment. Complete Rebuilds If your equipment isn’t running properly we can completely rebuild it and replace worn out and malfunctioning parts! Preventative Maintenance Once a year, one of our certified technicians will install OEM parts, set product temperature, address issues, and train your staff for continued upkeep. Turbo Charge Training Equip your team with the knowledge they need through our specialized equipment training sessions, covering operation and maintenance protocols. Extended Service Contracts When warranties expire, our service warranties step in, offering peace of mind with comprehensive coverage for parts and labor. Steam Cleaning Let us clean your machine to make it shine like new. Clean machines produce less heat and operate more efficiently. Manufacturers We Service We value your feedback! If you've recently worked with us or have partnered with us in the past, we'd love to hear about your experience. Your review helps us understand how we're doing and enables us to continue improving our service for you and others. Write a Review

Zumex Speed Pomegranates Features Fruits per minute: 30 Feeder capacity: 20 kg (44 lb) Fruit size 75-95 mm Stainless steel tap with front push-button and bottle holder available in 3 sizes Waste goes directly to the residues bucket (2 trolleys 211 Lbs) ASP® Antibacterial Technology: ion-based antibacterial technology inhibits the growth of bacteria. Contact Sales Spec Sheet Interested in Equipment? Call our team today at 1-800-383-5678

Icetro ISI-203SN(P) Soft Serve Machine Multi Flavor, Floor Standing Features Multi Flavor, Floor Standing Two flavors Twin twist Direct motor drive: less noise and vibration Agitator Mix low and out sensors P Model has an air pump system Artificial Intelligence Control System 220-240V / 60Hz / 1Ph 10 L hopper capacity x 2 2.7 L cylinder capacity x 2 62.9 lbs/h max production 16-40 cups / 3.5 oz consecutive dispensing Contact Sales Spec Sheet Interested in Equipment? Call our team today at 1-800-383-5678

Carter-Hoffmann Carter-Hoffmann began as a small company in the garage of its founder, Carter Hoffmann, in 1947. Carter designed and sold the very first banquet carts to hotels, to make banquet service easier. Heated transport carts, mobile refrigerators and utility equipment soon followed to round out the banquet service line. Over the years, cafeteria lines, hospital tray lines and plate dispensers were added to the growing list and expanding markets served by Carter-Hoffmann. In 1990, Carter-Hoffmann had its first roll-out with a major quick service chain and entered the food holding category. Since then, we have been perfecting the holding environment and offer a wide variety of products for food holding, including modular holding cabinets, Crisp ‘N Hold stations for fried foods and hotLOGIX, a complete line of upright food holding cabinets. As the leader in food holding and transporting, Carter-Hoffmann continues to expand and innovate our growing line of food holding and transporting products. Recently, Carter-Hoffmann has broadened our horizons with new innovative products. GardenChef micro green and herb growing cabinets allow operators such as chefs, school foodservice directors, culinary schools, etc. a way to grow fresh garnish right in their operation. TenderChef is an innovative refrigeration system for dry-aging meats, cheeses and charcuterie, right in the restaurant! Call For Service Manufacturer Site